Privacy Policy

1. Introduction

BasiQR ("we", "our", or "us") operates the basiqr.com website and the BasiQR platform. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

2. Information We Collect

Personal Information

When you create an account or use our services, we may collect:

• Name and email address
• Company name and billing information
• Account credentials

Automatically Collected Information

When you access our website or services, we automatically collect:

• IP address and browser type
• Device information and operating system
• Pages visited and time spent
• Referral source

QR Code Scan Data

When a QR code generated through BasiQR is scanned, we collect scan metadata including timestamp, approximate location (city-level), and device type. This data is provided to the QR code owner through their analytics dashboard.

3. How We Use Your Information

• To provide and maintain our services
• To process transactions and send related information
• To send administrative information, updates, and security alerts
• To respond to your inquiries and provide customer support
• To analyze usage and improve our services
• To detect, prevent, and address technical issues or fraud

4. Cookies and Tracking

We use essential cookies to maintain your session and authentication state. We may use analytics cookies to understand how visitors interact with our website. You can control cookie preferences through your browser settings.

5. Third-Party Services

We use the following third-party services that may process your data:

• Amazon Web Services (AWS) — cloud infrastructure and hosting
• IOTA Network — blockchain ledger for product authentication records
• Amazon Cognito — user authentication and identity management

6. Data Retention

We retain your personal information for as long as your account is active or as needed to provide services. Blockchain records are permanent by design and cannot be deleted. You may request deletion of your account data by contacting us.

7. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data (subject to legal obligations)
• Object to or restrict processing of your data
• Data portability
• Withdraw consent at any time

8. Data Security

We implement appropriate technical and organizational measures to protect your personal information. All data in transit is encrypted using TLS. Data at rest is encrypted using industry-standard encryption. However, no method of transmission over the Internet is 100% secure.

9. Children's Privacy

Our services are not intended for individuals under the age of 16. We do not knowingly collect personal information from children.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.

11. Contact Us

If you have questions about this Privacy Policy, please contact us at privacy@basiqr.com.